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Maintenance & Support

Comparing the Development phase and maintenance phase, both has its own unique complexities. But when it comes to maintaining a third party developed application, the complexities grow rapidly. We undertake to challenge these complexities and provide maintenance support to your existing applications.

Outsourcing support and maintenance to an off-shore provider reduces cost and allows the mainline team to focus on strategic-direction.

Our Support and Maintenance services includes:-

  • Legacy application support and maintenance
  • Software product support and maintenance
  • Code Maintenance
  • Bug Fixing
  • Enhancements
  • Testing
  • Architecture Optimization

We take maintenance contract for duration as small as of 3 months to a relationship beyond the boundaries of time.

Our long-term Maintenance paradigm for corporate applications:-

  • Regular delivery of new versions as per business and user needs.
  • Fully controllable budget and terms.
  • Well documented application, easy to transfer to any other service provider.

Software Maintenance approach consists of:-

  • 2nd and 3rd level support :- We offer 2nd and 3rd level support services of application developed by Suretek or by any other third party to restore failed services/applications as quickly as possible.
  • 4th level support :- Suretek will professionally develop and implement the new application/software functionality, which may include transformation, migration and extension of your current application or legacy system to keep it usable and relevant to actual customer’s needs.

  • We welcome you to contact us and know more about how we can add value to your business.

Our Company

Suretek Infosoft is a young expanding offshore IT/Software technology services Company that provides intelligent, reliable and cost effective solutions at highest quality levels.

Connect With Us

Address

Suretek Infosoft Pvt Ltd
H-146,
Sector 63, Noida
Uttar Pradesh - 201301
NCR (Near New Delhi)

Email Us: info@suretekinfosoft.com
Contact Us: +91-120-4234350